Privacy Policy

1. Introduction

Ensign Hospitality, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including hotel stays, Airbnb rentals, boat rentals, float trips, and customer support via SMS and email.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing address, payment details.
Booking Details: Reservation dates, property information, activity preferences.
Communication Data: SMS messages, emails, and any information you provide during support interactions.
Technical Data: IP address, browser type, device information, and usage data when you visit our website.

3. How We Collect Information

Directly from you when you book services, contact us via SMS or email, or interact with our website.
Through third-party platforms such as Airbnb and hotel franchise systems.
Automatically via cookies and analytics tools when you visit our website.

4. How We Use Your Information

We use your information to:

Process reservations and payments.
Provide customer support via SMS and email.
Communicate booking confirmations, updates, and promotional offers (with your consent).
Improve our services and website functionality.
Comply with legal obligations and prevent fraud.

5. SMS and Email Communications

By contacting us via SMS or email, you consent to receive responses through these channels.
Standard messaging and data rates may apply.
We do not share SMS or email content with third parties except as required by law or to provide services.

6. Sharing of Information

We may share your information with:

Franchise Partners: Marriott, Hyatt, Hilton for hotel bookings.
Airbnb: For overnight rental reservations.
Service Providers: Payment processors, IT support, and analytics providers.
Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Request a copy of your data.

To exercise these rights, contact us at support@ensignhospitality.com

9. Cookies and Tracking

Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.

10. Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure.

11. Children’s Privacy

Our services are intended for adults. Minors must be accompanied by a parent or legal guardian. We do not knowingly collect personal data from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance.

13. Contact Information

Ensign Hospitality, LLC
825 N 300 W, STE S-104

Salt Lake City, UT 84103
Email: support@ensignhospitality.com
Phone: 801-433-9074